A Wiley|Wilson Company
Retail & E-commerce

AI-Powered Demand Forecasting for Growing Retailers

A fast-growing regional retail chain with 50 locations was losing $800K annually from inventory inefficiencies. Their spreadsheet-based forecasting couldn't keep up with expansion, resulting in frustrated customers from stockouts and cash tied up in slow-moving inventory. We delivered an affordable AI solution that transformed their operations.

Client
50-Location Regional Retail Chain
Year
2024
Our Role
Lead AI Partner
Duration
3 months
Microsoft AzureAzure FunctionsAzure SQL DatabasePythonscikit-learnXGBoostAzure Machine LearningAzure Data FactoryREST APIsPower BI Embedded
AI-Powered Demand Forecasting for Growing Retailers

Overview

A fast-growing regional retail chain with 50 locations was losing $800K annually from inventory inefficiencies. Their spreadsheet-based forecasting couldn't keep up with expansion, resulting in frustrated customers from stockouts and cash tied up in slow-moving inventory. We delivered an affordable AI solution that transformed their operations.

Objectives

  • Reduce inventory carrying costs by at least 20%
  • Cut stockouts on top-selling items by 50%
  • Automate weekly forecasting to save staff time
  • Deploy without disrupting daily store operations

The Challenge

Growing retailers face the same inventory challenges as big-box stores—just at a different scale. Stockouts frustrate loyal customers while overstock eats into thin margins. This client's manual forecasting process took 2 days per week of staff time and still couldn't account for local events, weather, or seasonal shifts across their expanding footprint.

Our Approach

01

Data Discovery & Integration

Connected their existing POS system, weather APIs, and local event data into a unified view—no expensive data warehouse required.

02

Right-Sized AI

Built practical ML models that deliver 90%+ accuracy without the complexity and cost of enterprise-grade systems.

03

Quick Deployment

Rolled out across all locations in under 3 months with hands-on training for store managers to trust and act on AI recommendations.

The Solution

We deployed a right-sized demand forecasting system that processes their POS data alongside weather and local event signals. Built on cost-effective cloud infrastructure, the system integrates with their existing inventory management tools and requires minimal ongoing maintenance—designed for a growing business, not an enterprise IT department.

Results & Impact

$320K
Annual Savings
55%
Fewer Stockouts
91%
Forecast Accuracy
30 Days
Time to First Results

Key Learnings

Simple Beats Complex

A practical system that store managers actually use beats a sophisticated system that collects dust. We focused on actionable insights, not impressive dashboards.

Start Where It Hurts

Focusing on their top 100 SKUs first delivered visible results within 30 days, building confidence before expanding to full inventory.

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